Saul’s Gloss Loss Solution

After reformulating a customer’s water-reducible dip primer for automotive underbody metal parts to address an issue with gloss, Saul Vance thought he had solved the problem. But after a year, the customer called back to say that the low-gloss problem had reappeared. What is the critical concept in formulating water-reducible coatings that is causing the problem?

Listen to the solution to this formulating challenge in this PCI Coat It! Podcast.